Shipping Options
Standard Shipping
- Ireland: 2-3 business days (€5.00 or free over €50)
- EU: 3-5 business days (€12.00)
- International: 5-10 business days (€18.00)
Express Shipping
- Available for +€15.00 (EU) / +€25.00 (Global)
- Delivery in 1-2 business days after dispatch
Order Processing
- Dispatched within 1-2 business days (excluding weekends)
- Tracking number emailed upon shipment
- Delays during sale periods (+1-2 processing days)
Returns Policy
Eligibility
✓ Within 14 days of delivery
✓ Unused items in original packaging
✓ Proof of purchase required
Process
- Request return at nicholas-mosse.com/start-return
- Print prepaid label (EU returns only)
- Drop at designated courier point
Refunds
- Issued within 5 business days
- Original shipping costs non-refundable
Non-Returnable Items
× Custom/made-to-order pieces
× Gift cards
× Final sale items
Damaged Items?
Contact us within 48 hours:
- Email photos to [email protected]
- We’ll arrange free collection
International Customers
- Customs fees are customer’s responsibility
- Recommended: Tracked shipping for returns
Need Help?
Visit nicholas-mosse.com/shipping-help